Last updated: 11/06/2025
These Terms and Conditions (“Terms”) apply to all users of services provided by Pollokshields Pharmacy, located in Glasgow, Scotland. By using our pharmacy services or this website, you agree to these Terms. Please read them carefully.
Pollokshields Pharmacy is registered with the General Pharmaceutical Council (GPhC) and operates in line with NHS Scotland regulations and Scottish law.
We offer NHS and private pharmacy services to the local community, including:
All services are provided by qualified staff under the supervision of registered pharmacists.
Clara is an NHS-approved platform that allows patients to order repeat prescriptions online. When using Clara, you must ensure that:
Pollokshields Pharmacy processes prescriptions only after they have been approved by your GP. We do not control Clara’s platform or store your data directly through it.
We handle all personal data in accordance with UK GDPR and the Data Protection Act 2018. Your health information is kept confidential and accessed only by authorised pharmacy staff.
For more information, please see our Privacy Policy.
Our pharmacy services are intended for NHS patients registered with a UK GP. By using our services, you agree to:
We reserve the right to refuse service if these conditions are not met.
Prescription delivery may be available to eligible patients. If you qualify, we will confirm arrangements with you. While we aim to deliver promptly, this service is not guaranteed within a specific timeframe.
If you are unhappy with any part of our service, please speak to a member of our team. You may also provide feedback via the NHS Scotland complaints procedure or contact the General Pharmaceutical Council directly.
We may update these Terms occasionally in response to changes in law, regulation, or service delivery. You are encouraged to check this page regularly to stay informed.
Pollokshields Pharmacy